Order Routing Rules
Configure how orders are routed, fulfilled, and prioritized across your warehouses and channels.
Combine multiple orders from the same customer into a single shipment when possible.
Group orders that share the same requested ship date into one fulfillment batch.
Merge orders shipping to the same address into a single shipment.
Group orders assigned to the same carrier for batch processing.
Prioritize warehouses that can fulfill the entire order without splitting.
Route orders to the warehouse geographically closest to the ship-to address.
Choose the warehouse that minimizes total shipping and handling costs.
Permit fulfillment from multiple locations if no single warehouse has full stock.
Use the channel's designated warehouse before considering others.
Ship items that are in stock without waiting for backordered items.
Do not release an order for shipping until all items are in stock.
Create backorder records for items that cannot be fulfilled immediately.
Lock inventory when an order is confirmed to prevent overselling.
Move expedited shipping orders to the front of the fulfillment queue.
Business orders take precedence when there is limited inventory.
Route orders based on the Service Level Agreements of each sales channel.
Process orders in the exact sequence they were received.
Fulfill orders from high-value or VIP-flagged customers first.
Prevent shipment of orders where the customer account is on credit hold.
Confirm tax exemption certificates are on file before releasing B2B orders.
Enforce serial number assignment for all serialized items before a shipment is released.
Verify that the ship-to address is valid and deliverable prior to fulfillment.
Automatically place a fulfillment hold on orders that trigger fraud scoring thresholds.
Apply hazardous materials rules and carrier restrictions before shipment.