Mobility eCommerce

Mercado Libre NetSuite

Two-way ERP integration: NetSuite drives inventory, pricing and listings; Mercado Libre drives orders, payments and settlement into NetSuite.

NetSuite: Connected (TBA ยท Account 1234567_SB1)
Mercado Libre: Not configured โ€” connect in Integration
๐Ÿ‡ฆ๐Ÿ‡ท ๐Ÿ‡ง๐Ÿ‡ท ๐Ÿ‡ฒ๐Ÿ‡ฝ ๐Ÿ‡จ๐Ÿ‡ฑ ๐Ÿ‡จ๐Ÿ‡ด ๐Ÿ‡ต๐Ÿ‡ช ๐Ÿ‡บ๐Ÿ‡พ ๐Ÿ‡ป๐Ÿ‡ช ๐Ÿ‡ช๐Ÿ‡จ ๐Ÿ‡ง๐Ÿ‡ด ๐Ÿ‡ต๐Ÿ‡พ ๐Ÿ‡จ๐Ÿ‡ท ๐Ÿ‡ฉ๐Ÿ‡ด ๐Ÿ‡ฌ๐Ÿ‡น ๐Ÿ‡ญ๐Ÿ‡ณ ๐Ÿ‡ธ๐Ÿ‡ป ๐Ÿ‡ณ๐Ÿ‡ฎ ๐Ÿ‡ต๐Ÿ‡ฆ

Orders Imported

54

All Mercado Libre sites โ†’ NetSuite

Items in Catalog

45

NetSuite item master mapped

Sites Covered

18

18 Latin American marketplaces

Features Enabled

16/18

Inventory ยท Listings ยท Orders ยท Payments

Inventory Sync
4/4 enabled
NetSuite โ†’ Mercado Libre
NetSuite is the source of truth for stock; quantities and prices are pushed to every Mercado Libre site.
Quantity Sync by Warehouse

Pushes NetSuite available/on-hand quantities per warehouse location to MELI listings. Supports multi-origin stock via user products and stock locations (store_id / network_node_id).

NetSuite Item Availability by Location โ‡„ PUT /items available_quantity

Real-time Updates on Transactions

Item receipts, fulfillments, transfers and inventory adjustments in NetSuite trigger immediate stock pushes โ€” well within MELI's 1,500 requests/min per-seller limit.

Item Receipt / Fulfillment / Transfer events โ‡„ items & stock_locations webhooks

Price Sync per Site & Currency

NetSuite price levels map to listing prices per site with the correct local currency (ARS, BRL, MXN, CLP, COP, PEN, UYU, VES, BOB, PYG, GTQ, HNL, NIO, DOP, USD).

NetSuite Item Price Levels โ‡„ PUT /items price ยท items_prices webhooks

Multi-Site / Multi-Warehouse Mapping

Warehouse-to-market mapping across all 18 MELI sites with per-market selling address and seller warehouse support for multi-origin accounts.

NetSuite Locations โ‡„ MELI selling_address / seller_warehouse

Listing Management
6/6 enabled
NetSuite โ†’ Mercado Libre
Publish and maintain listings from the NetSuite item master across every marketplace.
Create & Relist Items

Publishes NetSuite items as MELI listings โ€” title, description, pictures, condition, listing type (Classic / Premium) โ€” and relists ended items automatically.

NetSuite Inventory Item โ‡„ POST /items

Variations (Matrix Items)

NetSuite matrix items map to MELI item variations (size / color), with stock and price maintained per variation.

NetSuite Matrix Items โ‡„ item variations

Category & Attribute Mapping per Site

Categories are site-specific (an MLA category differs from MLB) โ€” mappings and required attributes are maintained per site with validation before publishing.

NetSuite Item Categories โ‡„ MELI categories + attributes per site

Bulk Price / Stock / Status Updates

Edit price, stock and listing status in bulk across all marketplaces at once, straight from the item master.

NetSuite Mass Update โ‡„ bulk item edits

Catalog Competition

Compete in the MELI Catalog to become the winning seller of a catalog product; GTIN (EAN/UPC) matching driven from NetSuite item UPC codes.

NetSuite UPC/MPN โ‡„ /items catalog_listing

Listing Quality & Limits

Listing health and quality metrics monitored per site; respects reputation-based listing limits (1,000โ€“50,000 active listings depending on seller reputation).

MELI listing health โ‡„ Alerts & listing cap report

Order Processing
3/5 enabled
Mercado Libre โ†’ NetSuite
Orders flow into NetSuite for fulfillment; confirmations flow back to Mercado Libre.
Order Import โ†’ NetSuite Sales Orders

Pulls orders from all MELI sites into NetSuite as Sales Orders every 15 minutes, with webhook-driven near real-time capture available. Includes full customer, currency and item line mapping.

MELI Order โ‡„ NetSuite Sales Order

Fulfillment & Tracking Push-back

NetSuite Item Fulfillments post tracking numbers back to the MELI shipment, keeping buyer notifications and seller metrics accurate with no manual entry.

NetSuite Item Fulfillment โ‡„ POST /shipments tracking

Cancellations, Claims & Mediations

Order cancellations and claim/mediation statuses sync both ways so disputes are visible in NetSuite customer records.

MELI claims & cancellations โ‡„ NetSuite Sales Order status

Questions & Buyer Messages

Buyer questions and messages on listings and orders are managed from the app, with answers posted back to the marketplace.

MELI questions / messages โ‡„ Communication log

Full (FBM) & Cross Border Trade

Fulfilled-by-MELI (Full) stock pools and Cross Border Trade (CBT) orders bound for Latin America are supported, routing through your warehouses or 3PL.

Full warehouses / CBT orders โ‡„ NetSuite fulfillment routes

Payments & Settlement
3/3 enabled
Mercado Pago โ†’ NetSuite
Fees, commissions and net proceeds from Mercado Pago are reconciled into NetSuite.
Fees, Commissions & Taxes

Pulls Mercado Pago payment fee_details per transaction โ€” commission incl. VAT, installment financing fees, and country-specific tax withholdings โ€” onto the matching NetSuite order.

MELI payment fee_details โ‡„ NetSuite order charges

Releases (Settlement) Report

Imports the money-available / releases report: gross, MP_FEE_AMOUNT, shipping fees, refunds, chargebacks, reserves and net released per settlement cycle.

Mercado Pago releases CSV โ‡„ Settlement batches

Cash Sale / Deposit Posting

Settlements post as customer payments and bank deposits in NetSuite, matched to orders via the external payment reference.

Release report โ‡„ NetSuite Customer Payment / Deposit

Webhook Event Subscriptions
Real-time event topics streamed from Mercado Libre into the integration โ€” inventory, pricing and order events trigger immediate NetSuite syncs.
orders_v2
items
items_prices
stock_locations
shipments
questions
claims
public_offers
item_competition